Frequently Asked Questions
Find answers to your questions about shopping at U.S. Polo Assn. Poland
What are the available shipping methods in Poland?
We offer several delivery options including DPD courier service, InPost Parcel Lockers (Paczkomaty), and standard postal delivery. Orders over a certain value may qualify for free shipping.
How can I return an item if it doesn't fit?
You can return any unworn item with original tags within 30 days of receipt. Simply fill out the return form included in your package and send the products back to our logistics center in Poland.
Are the products sold on this site authentic?
Yes, we are the official distributor for U.S. Polo Assn. in Poland. All products are 100% authentic and officially licensed by the United States Polo Association.
What payment methods do you accept?
We accept a wide range of secure payment methods including PayU, BLIK, credit/debit cards (Visa/Mastercard), and Cash on Delivery (COD).
How do I choose the correct size for my polo shirt?
Each product page features a detailed size guide with measurements in centimeters. We recommend comparing these measurements with a similar garment you already own to ensure a perfect fit.
Can I exchange an item for a different color or size?
Currently, we do not offer direct exchanges. If you need a different size or color, please return the original item for a refund and place a new order on our website.